Simplify Your Build Move
“My build is too complex to move, our existing supplier took years to get it right. I don’t want to go through that process again.” “I don’t have the time to deal with getting quotes from a new supplier.” “The cost of moving the job to a new supplier will be prohibitive.” These are just […]
The new standard for customer service in electronics, this week in Electronics Specifier
It wasn’t that long ago that industrial and consumer product manufacturing were on two separate ends of the scale. But in today’s world, choice for consumers has started to drive industrial expectation because at the end of the day, everyone is a consumer – even designers, engineers and specifiers. By Pete Cross, MD, Corintech. Consumers […]
UK manufacture (On-shore)
Customer criteria for the manufacture and assembly of electronic circuits varies immensely and here at Corintech we have years of experience in identifying our customers’ requirements and tailoring manufacturing needs to meet those requirements. To keep competitive, electronic assembly needs to take on a global aspect and develop a dynamic approach in understanding that new […]
Six reasons why people do not benchmark their suppliers
As a contract electronics manufacturer, I often feel like a buyer’s worst enemy is a mediocre supplier. At least when dealing with a bad supplier it’s obvious there’s a problem making it difficult to ignore or overlook. The real problem comes when dealing with an average supplier: when pricing is average, quality levels only ever […]
Close account management – this is how we do it!
What is good Customer Service? In the run up to Christmas, as a retail customer, I received a lot of customer service experience to varying degrees. This made me think about what I believe represents good customer service. In a nutshell I think great customer service stems from effective communication and consistency. If one step […]
